Your Privacy Matters

Designed with trust in mind learn how AlphaBot AI handles your personal information responsibly.

AlphaBot AI — Privacy Policy Effective Date: January 1, 2025 Last Updated: January 1, 2025

1. Introduction

AlphaBot AI ("we," "our," "us") is committed to protecting the privacy of our clients, website visitors, and partners. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have over your data.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We collect different types of information depending on how you interact with our services.

2.1 Personal Information — When you contact us, submit a form, or purchase a service, we may collect:

Full name
Email address
Phone number and WhatsApp contact
Country of residence

2.2 Trading Account Information — To install and operate the bot on your account, we may collect:

Broker name and server details
MT5 account number
MT5 investor password (read-only, for monitoring purposes)
MT5 master password (provided temporarily for installation and deleted after setup is complete)

2.3 Performance Data — We access publicly available or client-shared performance data to:

Verify monthly performance for settlement calculations
Monitor bot health and risk parameters

2.4 Usage and Analytics Data — When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent
Referring website
Device type

This data is collected via cookies and third-party analytics tools and is used in aggregated, anonymised form only.

3. How We Use Your Information

We do not use your personal information for unsolicited marketing without your explicit consent.

We use the information we collect for the following purposes:

Bot installation and operation
Performance monitoring
Monthly profit settlement
Client support and onboarding
Affiliate tracking and commission processing
Service communications including updates and reports
Legal compliance with applicable laws and regulations

4. Communication Consent

By providing your phone number during the sign-up/contact us process, you explicitly consent to receive calls and SMS messages from us regarding your account, services, and promotional offers, in accordance with applicable laws and regulations.

5. Data Sharing

AlphaBot AI does not sell, rent, trade, or share your personal information with third parties, except in the following limited circumstances:

Service providers — Third-party tools used in our operations may process data on our behalf under strict confidentiality agreements.
Performance monitoring platforms — Data may be accessed via third-party tools for live tracking and verification purposes.
Legal requirements — We may disclose information if required to do so by law, court order, or regulatory authority.

Your account credentials are used solely for the purpose of bot installation and monitoring. They are never shared, misused, or stored beyond what is operationally necessary.

6. Data Security

We implement industry-standard security measures to protect your personal data, including:

Encryption of sensitive data at rest and in transit (SSL/TLS)
Restricted internal access to client data
Immediate deletion of sensitive credentials after installation
Secure communication channels

While we take all reasonable measures to protect your data, no system is completely secure. We cannot guarantee absolute security and accept no liability for breaches outside our control.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Client account data is retained for the duration of the service and up to 2 years thereafter.
Trading credentials are deleted immediately following setup.
Website analytics data is retained in anonymised form for up to 26 months.

8. Your Rights

To exercise any of these rights, contact: support@alphabotai.com

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of access — Request a copy of your data
Right to rectification — Correct inaccurate data
Right to erasure — Request deletion of data
Right to restrict processing — Limit how data is used
Right to data portability — Receive your data in a portable format
Right to object — Object to certain data uses

9. Cookies

Our website uses cookies to improve user experience and collect analytics data.

Essential cookies — Required for website functionality
Analytics cookies — Help understand user behavior
Preference cookies — Store user settings

You can disable cookies through your browser settings, though some features may be affected.

10. Third-Party Links

Our website may contain links to third-party websites. AlphaBot AI is not responsible for the privacy practices or content of external platforms. We encourage you to review their privacy policies.

11. Children's Privacy

AlphaBot AI services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, the "Last Updated" date will be revised. Continued use of our services constitutes acceptance of the updated policy.

13. Contact

For privacy-related enquiries:

Email — support@alphabotai.co
WhatsApp — +91 9972268164

By using AlphaBot AI's website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described.